Methods


*REMOUR now offers FREE Express Shipping on all north American orders and International countries. (2-3 business days to arrive)

REMOUR uses the courier service (DHL) by default to send all shipments. Customers can always choose a faster service by paying the excess portion of the shipping cost. There are differences varies by region and by weight, for more information please contact us.

  

Note: All estimated delivery time are not guaranteed, Remours will react to your order as soon as possible. 

REMOUR is not responsible for the wrong address. Please note that any packets that need to be rerouted or resent will be subject to additional shipping charges.
 
 

Time


At Remours.com, it takes 2-3 workings days to arrive. Shipping occurs after 12 hours once orders confirmed. Unpaid orders and orders with credit card issue will not be shipped before problems solved. After order shipped, order cannot be cancelled, and we are unable to make any changes to it. If you need cancel it, please return the products at your own courier cost after you receive it. Please allow additional processing time during promotional events. We only ship during business days and do not ship on Saturdays, Sundays or bank holidays.  We are doing all we can do to make sure that your order is delivered on time, Remours.com cannot promise it when conditions beyond our control such as severe weather, natural disasters, strikes etc. 
 


Destinations
 
We currently provide services to the United States, Canada, Australia and the following international destinations:
Britain, Vietnam, Indonesia, Italy, Israel, Hungary, New Zealand, Singapore, Greece, Spain, Ukraine, Turkey, Thailand, Saudi Arabia, UAE, Switzerland, Sweden, Japan, Luxembourg,  Netherlands, Portugal, Norway, Malaysia, South Korea, Kazakhstan, Finland, Russia, Germany, Denmark, Poland, Belgium, Brazil, Australia, Austria, and Ireland.
If your country is not listed above, please contact us and we will try our best to arrange delivery to your destination.
 
Tracking
 
Once your order has been shipped, you will receive a Shipping Confirmation email.
If you have questions on shipping, please let us know.

 
Taxation tariff adverbial clause:

All applicable customs adverbial clauses: import tariff fee adverbial clause:, tax and any other fees and charges are the responsibility of the customer (even if you refuse any goods at the time of delivery). We ship your DDU, "Tax and taxes are not paid", we do not charge VAT, customs duties and / or taxes, nor can you predict your specific charges. If your order does require these additional charges, you must pay for your package to be cleared. Some countries may have to pay an additional fee (time of receipt) (COD). These fees are paid to the local carrier and are not charged by Remours.
Customs authorities require us to state the value of your order directly on your package. Customs agents have the right to release or refuse to issue your parcels, and in rare cases they may delay delivery. Remours is not responsible for any delayed delivery.